Safe, specialist care when you need time to plan, recover, or take a break. We provide the clinical expertise and emotional support families need during difficult transitions.
Leaving hospital can feel overwhelming when someone has complex needs. Where do they go? Who will provide the right level of care? How do you make sure they're safe?
We provide a specialist, clinically supervised environment that bridges the gap between hospital and long-term care. This gives everyone time to breathe, plan properly, and make the right decisions without pressure.

Whether you need urgent step-down care or planned respite, we're here to help. Leave your details and we'll arrange a confidential call with a senior clinician.
To protect you, please don't type full medical history here. We'll discuss needs privately, one-to-one, with a senior clinician who understands step-down and respite care.
Specialist step-down, transitional and respite care with comprehensive clinical support and family-centered approach.
24/7 qualified nursing with experience in transitional care and complex medical needs
Specialist coordinators managing transitions, discharge planning, and family liaison
Trained healthcare assistants, therapy staff, and family support workers
Flexible Staffing: Staffing levels adjusted based on acuity and individual needs. Enhanced support during initial transition periods.
We can often arrange admissions within 24-48 hours if beds are available. Our team works closely with hospital discharge coordinators to facilitate smooth transitions and ensure all necessary care arrangements are in place.
Step-down stays typically range from 2-12 weeks, while respite care can be from a few days to several weeks. We're flexible and work with families to determine the most appropriate duration based on individual needs and circumstances.
We maintain close communication with GPs, consultants, and community teams. We provide detailed handovers and progress reports, and can facilitate specialist appointments or reviews during the stay.
Absolutely. We encourage family involvement and have flexible visiting hours. For respite stays, we understand families may want some time away, but they're always welcome to visit or call for updates.
Our nursing team monitors residents closely and can adapt care plans as needed. If significant changes occur, we'll involve families in discussions about ongoing care needs and may coordinate with specialists or hospitals.
We conduct comprehensive assessments during the stay and work with families, social services, and commissioners to plan appropriate next steps. This might include returning home with support, moving to long-term care, or arranging further rehabilitation.
Yes, we understand that carer emergencies can arise unexpectedly. We try to accommodate urgent respite requests when beds are available and can often arrange same-day admissions in crisis situations.
We provide regular updates, are available for questions or concerns, and can arrange video calls if families want to see their loved one. We also offer emotional support and can connect families with counselling services if needed.
Last reviewed: December 2024
Need step-down care after hospital or planning respite? Our team can assess needs and discuss how we can support you and your family.
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