Admission Criteria & Suitability
Understanding who we can support and how we assess suitability for care at Kings Lodge.
Who We Can Support
Adults aged 18 and over with complex neurological conditions or acquired brain injury who require 24/7 experienced nursing and high-dependency support in a calm, homelike environment.
We provide specialist care for individuals with:
Respiratory Support Needs
- •Tracheostomy care
- •Ventilated support
- •Complex airway management
Nutritional Support
- •PEG feeding
- •Complex dietary requirements
- •Swallowing difficulties
Neurological Conditions
- •Acquired brain injury
- •Spinal cord injury
- •Progressive neurological conditions
Care Pathways
- •Long-term complex care
- •Step-down from hospital
- •Planned respite care
High monitoring needs: We support individuals who require continuous clinical observation, complex medication management, and specialist nursing interventions in a calm, non-clinical environment.
When We May Not Be the Right Setting
We want to ensure every individual receives the most appropriate care for their specific needs. Kings Lodge may not be suitable in these situations:
Primary dementia care needs
Where the primary need is dementia-led care rather than complex neurological or high-dependency nursing support.
Secure environment requirements
Individuals currently detained or sectioned under mental health legislation who require a secure environment.
Unmanaged high-risk behaviours
Behaviours that cannot be safely supported in our homelike environment without compromising the wellbeing of other residents.
Our commitment: If we're not the right fit, we'll help you find appropriate alternative care options and provide guidance on suitable services.
How We Assess Suitability
Confidential Clinical Discussion
A senior clinician always speaks with you privately by phone first.
What We Do
- ✓Listen to your concerns and needs
- ✓Discuss clinical requirements safely
- ✓Explain our care approach
- ✓Assess suitability honestly
What We Don't Do
- ✗Ask for medical history online
- ✗Request clinical notes via website
- ✗Use call centres or junior staff
- ✗Rush important decisions
Privacy & Dignity Protection
We handle all clinical discussions one-to-one, confidentially, with a senior clinician. Your medical information is never shared through website forms or chat systems.
Our Assessment Process
Initial Contact
You contact us for a confidential discussion. No medical details needed at this stage.
Clinical Call
Senior clinician speaks with you privately to understand needs and assess suitability.
Next Steps
If suitable, we coordinate admission timeline and support transition planning.
Request a Confidential Assessment Call
We know this is emotional and urgent. Leave your details and we'll arrange a confidential call with a senior clinician.
For your privacy and dignity, please don't type detailed medical history here. Tell us how to reach you and our senior clinical team will speak with you one-to-one, in private.